Discover
Agree the outcomes, scope and stakeholders. Establish a roadmap that puts the highest-value areas first and sets a practical pace for change.
How we work
Configured with your team. Built to keep delivering.
Our PPM specialists work alongside your people to establish the right starting point, prepare teams for change and keep improving the platform as your organisation evolves.
PPM specialistsMore than 20 years implementing enterprise portfolio management.
Speed to valueWe phase delivery so you see value sooner, starting with the areas that matter most.
Designed for adoptionConfiguration, testing, training and change planning work together.
Local, ongoing supportThe relationship continues after go-live as your needs change.
Implementation and customer success
The software has to work the way your organisation does.
Enterprise PPM touches governance, finance, delivery, resources and the people responsible for keeping work moving. Putting in the technology is only one part of getting it right.
We configure Sentient PPM with you, around your frameworks, terminology and priorities, and help fix the processes that aren’t working along the way. A phased approach puts a useful first foundation in place quickly, gives your people early visibility of what is taking shape and makes room to refine the solution before go-live.
That same team stays close as you move into business as usual, helping you strengthen adoption and extend the platform when the organisation is ready.
A proven implementation process
From the first decisions to a working platform.
The activities overlap where it makes sense. Configuration moves forward while technical work, testing and adoption planning develop alongside it.
Configure
Work through iterative workshops and playbacks. We configure the platform as decisions are made, using your language, governance and delivery pathways.
Connect
Prepare data, Single Sign-On and the integrations needed for the first phase. Technical work runs in parallel so it does not hold up business design.
Validate
Put the emerging solution in front of the people who will use it. Role-based scenarios and user acceptance testing expose gaps while they are still quick and low-impact to resolve.
Prepare
Set teams up for the change with role-based training, clear communications and practical support for super users and change champions.
Go live and evolve
Move into production with a clear transition plan. Your local Sentient team stay involved as adoption grows and priorities change.
A shared implementation, with clear ownership.
The strongest implementations bring together the people who understand your organisation and the people who understand PPM and the platform.
Your project team
- Bring the right decision-makers into the workshops.
- Confirm priorities, processes and business rules.
- Test the platform against real role-based scenarios.
- Lead internal communications and business readiness.
Your Sentient team
- Guide the roadmap and implementation plan.
- Share PPM experience, patterns and practical advice.
- Configure, demonstrate and refine the solution.
- Support training, transition and ongoing improvement.
A successful implementation goes beyond switching on software.Sarah Perkin · Group General Manager, Sentient Software
It gives people confidence in what comes next.
Support where you need it
More than a technical go-live.
Some organisations have the capacity to lead every part of the change. Others need experienced hands alongside them. We shape the support around the capability you already have.
Prepare the organisation, not just the system.
Plan stakeholder engagement, communications, business readiness and the activities needed to embed the right ways of working.
Give each group the knowledge it needs.
Design role-based training, prepare supporting material and choose direct delivery or a train-the-trainer approach that builds internal capability.
Fix the process gaps implementation brings to the surface.
Close the gaps in methods, rules and ownership so the platform supports clear, workable business processes.
Keep improving after the first phase.
Use regular account conversations, support and adoption insights to simplify processes, strengthen uptake and add capability when it will create value.
Let’s build a stronger portfolio together.
Tell us about your challenges, and we’ll work through how our platform and team can support you.